Status and Error codes

While using our API you may encounter certain status and error codes that you need to understand or troubleshoot.

This page contains a list of all codes with thorough descriptions and action steps you need to take in case you are looking for a resolution of the problem.

HTTP Status Code

Every HTTP transaction has a status code sent back by the server to define how the server handled the transaction. Most common statuses you may have encountered are 200 OK and 404 Not Found

Learn more about HTTP status codes here

API Status Code

Besides standard HTTP status code, status object may be returned as part of the API response message, delivery report or message logs.

General Status Code

Code	Name	Remask
0	ACCEPTED	Message is accepted.
1	PENDING	Message is pending status.
2	UNDELIVERED	Message is undeliverable.
3	DELIVERED	Message is delivered.
4	EXPIRED	Message is expired.
5	REJECTED	Message is rejected.

API General Status Codes Response

{
	"code": "000",
	"name": "DELIVERED",
	"description": “Successfully sent to phone”
}

Code: 1 - PENDING (general status codes)

Message has been processed and sent to the next instance i.e. mobile operator

Code	Description
000	Success
000	Message acknowledged by SMSC
101	Pending - Message has been accepted by the system
102	Process - Message has been processed, and is ready to be sent to the next instance i.e. operator / Send to operator success

Code: 2 - UNDELIVERED (general status codes)

Message has not been delivered

Code	Description
204	Error - The request has been rejected due to an expected system error, please retry submission or contact our technical support team for more details
206	Malformed XML
207	Authentication failed
208	Service blocked
209	Non-Truemove recipient found Charged party is not Truemove/Realmove , Recipient is not Thailand mobile number
210	No service found
211	Congestion or Quota exceed
213	RTEC error" meaning The reserve credit system has connection error
214	Message rejected by SMSC
215	Malform
218	No operator configured type
219	Internal Error. Please try later
220	Undefined Error
221	PSA Connection failed
222	LDAP returns "Record not found
223	No response from LDAP/No connection to LDAP
224	First time calling
226	Diameter – Command unsupported
227	Diameter – Unable to deliver
228	Diameter – Realm not served
229	Diameter – Too busy
230	Diameter – Loop detected
231	Diameter – Redirect indication
232	Diameter – Application unsupported
233	Diameter – Unknown peer
234	Diameter – Authentication rejected
235	Diameter – Out of space
236	Election lost
237	Diameter – End user service denied
238	Diameter – Credit control not applicable
242	Diameter – INACT positive balance
243	User never open
244	Never used
245	User missing claim
246	User locked
247	Voice service stopped
251	Member account frozen
252	Member account reached monthly limit
253	Called member account frozen
254	Called member account reached monthly limit
255	Diameter dealt
259	Diameter invalid AVP bit combo
260	Diameter no common security
261	Diameter user unknown
262	Diameter rating failed
263	Diameter link down and let go
265	Connection time out (BS Access Failed)
266	Other error
267	Message has been blocked AntiSpam
268	Memory capacity exceeded
269	Subscriber error or not support
270	Unknown subscriber
271	Subscriber barring
272	Undefined subscriber
273	Telecommunication Service Not Supported
274	Admin ไม่ได้กำหนด Gateway
275	System error
276	Teleservice not provisioned.
277	Message Waiting List is Full
278	MS error
279	MS not equipped.
280	China Mobile phone memory full.
281	Subscriber busy
282	Error in MS
283	Unspecified error cause
284	The number of SMs that are buffered in the SMC memory and to be delivered to the called subscriber exceeds the maximum delivery number.
285	Submit SMS to SMSC Timeout
412	Message is empty
413	Sender not allowed

Code: 3 - DELIVERED (general status codes)

Message has successfully been processed and delivered

Code	Description
000	Successfully sent to phone
000	Complete – Message has been successfully processed and delivered to recipient processed and delivered to recipient

Code: 4 - EXPIRED (general status codes)

Message has been sent, and has either expired due to being pending past its validity period (our platform default is 48 hours), or the delivery report from the operator has reverted the expired as a final status.

Code	Description
300	Expire - The message was received and sent to the operator, however it has been pending until the validity period has expired, or the operator returned expired status in the meantime , Absent subscriber or Subscriber unreachable
301	The subscription period to the associated service is already expired
302	User will expire
303	Balance have little money and User will expired
304	User expired
305	Absent subscriber or Subscriber unreachable
306	Mobile Switched Off
307	Sending SM fails.

Code: 5 - REJECTED (general status codes)

Message has been received, but has either been rejected by ANTS, or the operator has reverted Rejected as final status.

Code	Description
200	Credit not enough - Your account is out of credits for further submission - please top up your account. For further assistance in topping up or applying for online account topup service you may contact your account manager
201	Blacklist - Number is blacklisted on ANTS account.
202	Duplicate - Request rejected due to duplicate
203	Cancel - Cancel requests by user
212	No enough credit meaning Your number has not enough credit. Please topup.
216	The recipient has no credit
217	Charged failed
225	Balance have little money
239	Diameter – Insufficient balance
240	Diameter – INACT negative balance
241	Diameter – Insufficient balance roaming
248	User invalid
249	Blacklist
250	Balance is zero
256	Diameter user blocked
257	Diameter user block activation
258	Diameter call destination blocked
264	Diameter link down and block
400	INVALID Acct" meaning Your number has expire date and change to inactive stat.
402	Invalid number - phone number formatted incorrectly
403	Invalid service id from the request
404	Invalid MSISDN number
405	Format Error
406	Invalid input format
407	Message rejected by SMSC. Note: 256 means PSA+ Let GO
408	Diameter invalid HDR bits
409	Diameter invalid AVP bits
410	Message rejected by SMSC
411	Invalid sender
413	Sender not allowed
414	Invalid mobile phone. เบอร์ห้ามใช้ IMEI กลุ่มนี้ห้ามส่ง sms (barred IMEI)